Legal
Terms of Service
Effective April 14, 2026
These Terms of Service ("Terms") govern your use of the ProScaper application and website (the "Service"), operated by ProScaper LLC, a Delaware limited liability company ("ProScaper," "we," "our," or "us"). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
1. Eligibility
The Service is designed for landscape professionals and related industry users and is offered exclusively to users located in the United States. You must be at least 16 years old and a US resident to create an account. By using the Service, you represent that you meet these requirements and have the legal authority to enter into these Terms. We do not market to or knowingly provide the Service to users outside the United States.
2. Account Registration
- You may register using email and password or phone number with SMS verification.
- An access code may be required during signup. Access codes are provided by ProScaper or authorized distributors.
- You are responsible for maintaining the security of your account credentials. You agree to notify us immediately of any unauthorized use.
- You agree to provide accurate and current information. We reserve the right to suspend accounts with false or misleading information.
3. The Service
3.1 What ProScaper Does
ProScaper uses artificial intelligence to identify plants, weeds, and pests from photos, and to provide care recommendations, treatment plans, and product suggestions. The Service also provides job site management, scan history, and team collaboration features.
3.2 AI-Generated Content Disclaimer
ProScaper uses AI to generate plant identifications, care recommendations, and treatment plans. While we strive for accuracy, AI-generated content is provided "as-is" and should not be relied upon as the sole basis for professional decisions. Always verify identifications and treatment recommendations, especially for high-value landscapes, protected species, or pesticide applications. Follow all manufacturer label instructions when applying any product.
3.3 Product Recommendations
The Service may suggest products available at third-party retailers. These recommendations are generated by AI and are not endorsements. We are not responsible for the quality, availability, or suitability of third-party products. Always read and follow product labels.
4. Subscriptions and Payment
4.1 Free Trial
New accounts receive a 30-day free trial with a limited number of scans (37 days for accounts created through a valid referral code). After the trial period, a paid subscription is required to continue using scan features.
4.2 Paid Plans
- Subscription plans and pricing are listed on our Pricing page.
- Subscriptions are billed monthly or annually. All prices are in US Dollars.
- Payments are processed securely by Stripe, Inc. We do not store your payment card details.
4.3 Cancellation and Refunds
- You may cancel your subscription at any time from the Account page. Cancellation takes effect at the end of the current billing period — you retain access until then.
- We do not provide refunds for partial billing periods. If you believe you were charged in error, contact us at support@proscaper.com.
- If you subscribed through the Apple App Store or Google Play, cancellation and refund policies of those platforms apply.
4.4 Scan Limits
Each subscription tier includes a monthly scan allowance. Scans reset on your billing date. Unused scans do not carry over. Bonus scans earned through referrals are additive and do not expire.
5. Your Content
5.1 Ownership
You retain ownership of all photos, notes, and other content you upload to ProScaper ("Your Content"). By uploading content, you grant us a limited license to process, store, and display it to provide the Service to you and your team.
5.2 AI Training
We may use anonymized, aggregated scan data (species frequency, regional trends) to improve the Service. We do not use your individual photos to train third-party AI models without your explicit consent.
5.3 Acceptable Use
You agree not to:
- Use the Service to identify controlled or illegal substances
- Upload content that violates any law or third-party rights
- Attempt to reverse-engineer, scrape, or abuse the AI systems
- Share your account credentials or access code with unauthorized users
- Use automated tools to make excessive requests to the Service
- Resell or redistribute AI-generated content commercially without attribution
6. Team and Company Accounts
- Company owners can invite team members and manage shared job sites. Team members can view shared job sites and scans within their company.
- The company owner is responsible for their team's compliance with these Terms.
- Team billing is per-seat. Adding or removing team members adjusts the next billing cycle.
7. Referral Program
- Users may share referral codes to invite others to ProScaper. Both the referrer and the referred user receive bonus scans when the referred user creates an account.
- Referral rewards are subject to change. Abuse of the referral program (e.g., creating fake accounts) will result in forfeiture of rewards and possible account suspension.
8. Intellectual Property
The ProScaper name, logo, design, and all software, text, and AI models comprising the Service are the property of ProScaper or its licensors. You may not copy, modify, distribute, or create derivative works of the Service. Your use of the Service does not grant you ownership of any intellectual property.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PROSCAPER IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, PLANT DAMAGE, CROP LOSS, PROPERTY DAMAGE, OR COSTS OF SUBSTITUTE SERVICES. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR THE SERVICE IS LIMITED TO THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.
You acknowledge that AI identifications and treatment recommendations may be incorrect. ProScaper is not responsible for outcomes resulting from reliance on AI-generated content, including but not limited to plant damage, incorrect pesticide application, or regulatory non-compliance.
10. Indemnification
You agree to indemnify and hold harmless ProScaper, its officers, employees, and agents from any claims, damages, or expenses arising from your use of the Service, your violation of these Terms, or your violation of any law or third-party rights.
11. Account Termination
- By you: You can delete your account directly from the Account settings page (Danger Zone → Delete Account). Deletion is immediate and permanently removes your profile, scan history, photos, job sites, estimates, invoices, and associated data, and cancels any active Stripe subscription. You may also email privacy@proscaper.com if you cannot access your account. Canceling a subscription without deleting your account is also available from the Account page.
- By us: We may suspend or terminate your account if you violate these Terms, abuse the Service, or engage in fraudulent activity. We will make reasonable efforts to notify you before termination, except in cases of serious violations.
12. Copyright and DMCA Takedown
We respect intellectual property rights. If you believe content uploaded to the Service infringes your copyright, send a written notice to our designated DMCA agent at support@proscaper.com including: (a) your physical or electronic signature; (b) identification of the copyrighted work claimed to be infringed; (c) identification of the material to be removed and information reasonably sufficient to locate it; (d) your contact information; (e) a statement that you have a good-faith belief that the use is not authorized; and (f) a statement, under penalty of perjury, that the information is accurate and that you are authorized to act on behalf of the rights holder. We will respond to valid notices in accordance with 17 U.S.C. § 512, which may include removing the material and terminating repeat infringers' accounts. Users who believe material was removed in error may submit a counter-notice to the same address.
13. Dispute Resolution
These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles. Any disputes arising from these Terms or the Service shall be resolved through binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules and Consumer Due Process Protocol, except that either party may seek injunctive relief in court for intellectual property violations or in small-claims court for qualifying disputes. Class action lawsuits and class arbitrations are not permitted.
Right to opt out of arbitration: You may opt out of this arbitration agreement by emailing support@proscaper.com with the subject line "Arbitration Opt-Out" within 30 days of first accepting these Terms. Opting out will not affect any other provision of these Terms.
14. Changes to These Terms
We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms in the app and updating the effective date. Your continued use of the Service after changes constitutes acceptance. If you disagree with updated Terms, you must stop using the Service.
15. Contact Us
Questions about these Terms? Contact us at: